23 days old

Technical Service Specialist

STERIS Corporation
Home based Work Remotely
  • Job Type
    Employee
  • Job Status
    Full Time

SUMMARY

In this home based position, the Technical Service Specialist provides technical support for and manages projects related to product technology and product application for a specialized area within the Life Sciences Chemistries business.  Serves as subject matter expert for key pharmaceutical and biopharmaceutical Customer accounts, providing technical information. Coordinates project activities with other departments as needed, including but not limited to: Regulatory, Marketing, Quality Assurance/Quality Control and Manufacturing. Manages tasks of one or more assigned team members on a project basis. Position requires up to 50% travel. Domestic and international.

ESSENTIAL JOB DUTIES

  • Provides technical information and expertise to key Customer accounts for the product line, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs.  Support provided through telephone and written correspondence, generation of literature, lab analyses and direct field support. 
  • Manages projects and coordinates and oversees technical and/or lab activities within area of specialization.  Serves as liaison with R&D groups for scientific and technical support.  Reports on product field trial activity. 
  • Increases sales force effectiveness by administering global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Works with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support. 
  • Manages the tasks of one or more assigned team members on a project basis, providing direction and performance feedback. 
  • Contributes ideas and information for new products, processes and applications relative to the business unit. 
  • Supports compliance with government regulations by applying safety policies and procedures. 

Requirements

EDUCATION

Bachelor's Degree accepted, Master's Degree preferred.

EXPERIENCE AND SKILLS

  1. Minimum of five (5) years related experience required.
  2. Current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements in area of specialization, maintained through reading current published literature, attending and presenting at scientific meetings and seminars, and in collaboration with technical experts internal to STERIS as well as outside the organization.
  3. Background in Pharmaceutical Cleanroom production or quality control preferred.
  4. Microbiology knowledge and training, in particular in developing or supporting environmental monitoring programs for cleanrooms.
  5. Experience with investigation of environmental monitoring excursions preferred.
  6. Must be able to travel up to 50% annually, both domestic and international.

Categories

Posted: 2020-03-04 Expires: 2020-04-03

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Technical Service Specialist

STERIS Corporation
Home based

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