17 days old

House supervisor

Cleveland Clinic
Vero Beach, FL 32960


The House Supervisor is a professional registered nurse who provides administrative coordination and problem intervention in conjunction with the administrative officer on duty on off shifts, weekends, and holidays.  He/she is a resource for clinical expertise and nursing administrative problems.  The House Supervisor is directly responsible to the vice president of patient care services.


The position requires daily internal communication and interaction with all clinical and non-clinical staff, physicians, patients and families.

Responsible for working in a safe and protective manner at all times, keeping in mind that safety and environmental hazards are the responsibility of all employees for themselves, other staff members and patients.

Understands, accepts, and supports the hospital and nursing department philosophy, vision and standards.

Assures clinical activities are carried out according to approved standards and acts as a clinical resource.

Performs administrative and/or clinical duties as needed.

Participates in and supports staff development and service excellence.

Demonstrates positive communication, interpersonal and leadership skills.

Maintains adequate staff to provide patient care needs and manage costs.

Represents and supports the hospital and nursing administration to staff, physicians, patients, families, and visitors.

Guides staff to appropriate resources for application of the generic/unit structure and process standards.

Possesses the ability to perform clinical/technical functions to supplement direct patient care as necessary.

Guides staff toward pertinent pharmaceutical information resources and obtains medications from pharmacy as needed.

Demonstrates a broad knowledge base and the ability to apply it to disease processes.

Responds to all emergency codes as outlined in departmental standards.

Assesses status of all nursing units at least twice per shift.

Acts as a resource for clinical and administrative questions/concerns.

Consults A.O.D. after regular business hours for appropriate action to resolve problems.

Supervises admissions and transfers through admitting department and emergency department.

Actively participates in meetings, committees and teams as required or requested.

Provides input for performance evaluations on an ongoing basis.

Identifies unsafe patient care practices and/or environmental hazards; utilizes regulatory and legal guidelines for intervention and follow-up as appropriate.

Solves problems which require immediate intervention.

Assures that all unusual occurrences are reported promptly and appropriately.

Encourages and supports staff development/continuing education participation.

Communicates pertinent information to department heads and charge nurses and works cooperatively with this group.

Assists or guides staff appropriately with any communication difficulties with other departments, physicians, or other staff.

Interacts effectively with the medical staff.

Acts as a resource for information systems.

Demonstrates approachability and ability to work with others in accomplishing goals.

Evaluates staffing needs for oncoming shifts, utilizing and updating the nursing system.

Adjusts nursing personnel to meet patient care needs.  Notifies “on call” personnel when necessary according to departmental standards.

Receives all call-ins, reporting them to the unit and providing replacements if appropriate.  Utilizes the nursing system to record all data.

Utilizes staffing matrices as a tool to determine and provide appropriate staffing.

Maintains an awareness of unit staffing requirements and initiates staffing reduction measures for cost containment.

After exhausting all efforts to get additional staffing when required, if help is not available, adjusts assignments and assists staff to set priorities to accomplish required patient care.

Applies knowledge related to growth and development status when interacting with neonatal, pediatric, adolescent and geriatric patients.

Uses hospital criteria to report suspected abuse or neglect.

Under the direction of the NAS, facilitates the bed placement process within the established timeframe to bedded units to ensure an excellent patient care experience.

Utilizes the MPV system to assign beds for all admissions and transfers and consistently monitors timing of processes to meet organizational throughput goals and responds accordingly with assistance from NAS.

Maintains an accurate bed board (MPV) throughout the day.  Communicates in-patient census and bed availability with NAS, Hospital Medicine (HM), and varying levels of hospital management and administration as needed.  Understands surge status triggers and collaborates with NAS to progress status levels as necessary.  (Patient census reconciliation between HM and MPV is completed before 0600 daily).

Notifies targeted units of all admission and transfer requests via telephone.  Collaborates with Charge Nurses (CN’s), NAS, and HM if patient is deemed inappropriate for targeted unit.

Performs and coordinates timely direct admissions to the hospital.  Facilitates conference calls between sending and receiving physicians.  Advises physicians of inappropriate admission diagnosis that will require ER treatment per Medical Executive Committee (MEC) guidelines.

Works with Ambulatory Infusion Services (AIS), Outpatient Infusion Services (OIS), Cardiac Decision Unit (CDU), attending physicians and office coordinators to facilitate placement of outpatients requiring brief observation, such as blood transfusions, pre or post procedure, etc., and determine appropriate bed placement and admission date and time.

Using MPV, monitors timely cleaning of patient rooms by environmental services to minimize delays in patient flow.  Utilizes “start clean” and “priority clean” requests to achieve goal times for patient placement.

Disclaimer:  The above statements are intended to describe the general nature and level of work being assigned to this job.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job.  To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation.

Performs other duties as assigned.

Effective communication skills.

Dependability, sound judgment, and a professional attitude.

Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate.

Current licensure as Registered Nurse in the State of Florida.

B.S. Degree or actively pursuing same.

Three (3) years of experience in hospital setting with demonstrated knowledge of general nursing theory, principle, and practices.

Minimum two (2) years of previous nursing management experience with demonstrated leadership skills.

BLS Certification required from American Heart Association or American Red Cross.


The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities",


Posted: 2020-06-24 Expires: 2020-07-25

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House supervisor

Cleveland Clinic
Vero Beach, FL 32960

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